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Health Information


Accessing Your Health Information

Under Ontario's Personal Health Information Protection Act, you have a right of access to your own personal health information.

You can enter your information directly on the form from your computer. Once completed, print and sign, then mail, deliver or fax it to us. (Please note that faxing is a less secure method of transmission than mailing or delivery.) To protect your privacy, an electronic copy of the completed form cannot be saved, so print a copy for your records. Your request will be processed in the shortest time possible, although we have 30 days to respond to the request.


Requests for proof of birth/death/admission

Meca's Patient Services Directory helps you navigate the hospital better. Inside you will find important hospital phone numbers, clinic locations, parking information, visiting hours, food services and much more.

Birth Certificate

The hospital does not issue birth certificates. After a birth, the hospital or midwife provides a Statement of Live Birth. This is a permanent identity record and it is needed to apply for a birth certificate from Service Ontario. To obtain a birth certificate, contact Service Ontario at 1-321-461-2124 or through the Service Ontario website.

Death Certificate

The hospital does not issue death certificates. A Medical Certificate of Death is completed by the hospital and is sent to the funeral home with the deceased. A Statement of Death is completed at the funeral home and the death is registered with the Office of the Registrar General at Service Ontario. To obtain a death certificate, please contact Service Ontario at 1-321-461-2124 or through the Service Ontario website.

Corrections to your record

If you believe your record of personal health information is not as accurate or complete as necessary, please submit a completed Request for Correction to Personal Health Record form to the Release of Information Department at North York General. We have 30 days to respond.

Uses and disclosure of personal health information

Your personal health information is used and disclosed to treat and care for you and to:

  • Provide patient- and family-centred care
  • Support provision of continuing care following discharge or transfer to another care facility
  • Conduct patient safety and quality improvement activities including satisfaction surveys
  • Meet legal requirements and as permitted by law
  • Fundraise for facilities, equipment and programs
  • Obtain payment where necessary
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